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Great web content without assisted choices is a waste
I recently lost my social security card and went online to order a new one. I was not sure which public authority was responsible for issuing the card but fortunately Copenhagen (my municipality) had...
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Don’t let your redesign ruin the user experience
Facebook recently redesigned their user interface to the dissatisfaction of many users, including my colleague Sara Redin, who got lost in the redesign. Other recent significant and disturbing...
View ArticleMake your intranet easier to use in 2010
A common goal for most intranet managers in our communities of practice is to improve the usability of their intranets in 2010. Much has been written and said on the topic of intranet usability, but...
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CMS usability: The overlooked part of digital productivity
Most digital projects focus on converting site visitors to customers, providing citizens with information, extending business processes to employees or collaborating with partners. Unfortunately...
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Intranet redesign: Judge Group says Fat is where it is at
No this isn’t about obesity, it is about a key aspect to the Judge Group’s intranet redesign. At a recent J. Boye Boston Intranet group meeting Dan Lewis, Intranet Manager for the Judge Group, spoke...
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